IT Help Desk Manager

DMI, LLC is seeking an experienced and highly organized IT Help Desk Manager to oversee our IT support operations for a federal government contract. The IT Help Desk Manager will be responsible for leading a team of help desk professionals, ensuring exceptional customer service, troubleshooting technical issues, and maintaining IT systems that support federal operations. This position requires in-depth knowledge of IT infrastructure, federal regulations, and the ability to effectively manage and optimize help desk operations.

Duties and...