Service Delivery Engineer (IT)

Introduction: This role supports day-to-day IT service delivery for the Perry site while also providing remote support to virtual teams as part of a global IT organization. The Service Delivery Engineer helps employees resolve technology issues, supports local IT systems and equipment, and follows established IT processes to deliver reliable, customer-focused support. Key Responsibilities- Serve as the primary local IT contact for day-to-day support needs, including incidents, service requests, and routine changes.- Work with regional, global, and virtual IT teams to troubleshoot issues, manage escalations, and support timely ticket resolution.- Support local IT systems and equipment, including servers, storage, telecommunications, networking, end-user devices, and meeting room...