German Customer Support Agent (not a BPO)

German Customer Support Agent – Lisbon, Portugal

We are looking for motivated candidates to join an international team in Lisbon, Portugal, as a Customer Support Agent.

This is an excellent opportunity to gain international work experience, work in a multicultural environment, and develop your professional career abroad.

Position Available

Lisbon, Portugal

Customer Support Agent

Working Conditions

• Full-time position: 40 hours per week
• Working hours: 07:00–16:00, on a rotating schedule
• Always 2 days off per week
• Training starting on 15 September

Main Responsibilities

Customer Support Agent

• Providing customer assistance
• Handling customer requests and resolving issues
• Providing professional and customer-oriented support
• Ensuring a high level of customer satisfaction

Previous experience is not required . We mainly value motivation, willingness to learn, and enthusiasm for starting an international professional experience.

Training

The training will start on 15 September .

Requirements

Requirements

• Fluent or native-level German
• English level B1 or above
• EU citizenship or valid authorization to work in Europe
• Good communication and interpersonal skills
• Positive attitude and problem-solving mindset
• Availability to work in Lisbon, Portugal

Benefits

Salary and Benefits

• Entry-level salary: €1,450 x 14 payments per year
• Bonus: up to €150 x 12 payments per year
• Language bonus: €100 x 12 payments per year
• Additional bonuses for working hours and weekend shifts
• Benefits package

For More Information or to Apply

Marco Velenosi

Email: marco.velenosi@cbtalents.com

WhatsApp: +39 334 619 6398