Heat Pump Manager

Heat Pump Manager

Leeds Office - Full Time

Job Summary:

We are seeking an experienced and results-driven Heat Pump Manager to lead the delivery, coordination, and strategic development of our heat pump installation and service operations. This role involves overseeing end-to-end project delivery, managing technical teams, and working closely with stakeholders to support growth, The ideal candidate will have a strong background in heat pump technology (air source and/or ground source), team management, and regulatory compliance in the renewable energy or HVAC industry.

Key Responsibilities:

• Manage and coordinate the design, installation, and commissioning of heat pump systems for clients.
• Lead a team of engineers, installers, and coordinators, ensuring high standards of technical delivery and customer service. Provide technical support and guidance on heat pump system design, sizing, and performance.
• Ensure compliance with industry regulations and quality standards.
• Develop and maintain project plans, budgets, and schedules to ensure timely and cost-effective delivery.
• Work closely with sales, procurement, and customer service teams to support smooth handovers and operational readiness.
• Stay up to date with industry trends, emerging technologies, and government schemes.
• Monitor and improve installation quality and efficiency through regular audits and process improvements.
• Liaise with clients and stakeholders to manage expectations, resolve issues, and ensure satisfaction.

What we are looking for:

• Proven experience in managing heat pump projects or similar renewable energy installations.
• Strong technical understanding of air source and/or ground source heat pump systems.
• Demonstrated ability to lead and manage operational teams.
• Familiarity with industry standards, building regulations, and heating policies.
• Excellent project management, communication, and problem-solving skills.
• NVQ Level 3 in Plumbing, Heating, or equivalent trade qualification.
• Experience with heat pump design software and CAD tools.
• Health & Safety qualifications

About Zuno

When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.

Zuno offers…

• A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
• A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
• Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
• Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
• Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
• Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group

Benefits:

• 30 days annual leave + bank holidays
• Private medical cover with Aviva*
• 4 x salary Death in Service cover with Zurich*
• Enhanced Family friendly policies
• Salary sacrifice pension matched up to 6%
• Ongoing training & development opportunities
• Social events

Please note: We’re unable to offer visa sponsorship for this role, so candidates must already have the right to work in the UK.

*After probationary period