Administrator

Administrator - Renewable Energy

Leeds Office

Full Time

Job Summary

We’re looking for a highly organised and confident Administrator to join our Renewable Energy team at Zuno. You’ll play an important role in supporting the day-to-day running of the team, keeping information and systems up to date, communicating with customers and colleagues, and making sure administrative tasks are completed accurately and on time.

Key Responsibilities

• Provide general administrative support to the Renewable Energy team.
• Handle inbound calls and enquiries in a professional and helpful manner.
• Make outbound calls to customers, colleagues and external stakeholders as required.
• Manage emails, correspondence and day-to-day communications.
• Maintain accurate records, databases and internal systems.
• Input and update information accurately across spreadsheets and systems.
• Use Microsoft Office, including Excel, Word and Outlook, on a daily basis.
• Monitor and follow up on outstanding actions to ensure tasks are completed on time.
• Organise and maintain documentation and files.
• Support with reporting, data entry and general office administration.
• Liaise with internal teams and external stakeholders to help keep processes running smoothly.
• Take on additional administrative tasks and support projects as required.

About You

• Previous experience in an administration, coordination or office-based role.
• Confident using Microsoft Office, particularly Excel, Word and Outlook.
• Comfortable handling both inbound and outbound telephone calls.
• Excellent communication and interpersonal skills.
• Highly organised with strong attention to detail.
• Able to manage multiple tasks and prioritise effectively.
• Proactive and confident following up on outstanding actions.
• Comfortable working with systems, databases and spreadsheets.
• A positive, approachable and team-focused attitude.
• Able to work well in a fast-paced environment and adapt to changing priorities.

About Zuno

When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.

Zuno offers…

• A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
• A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
• Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
• Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
• Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
• Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group

Benefits:

• 30 days annual leave + bank holidays
• Private medical cover with Aviva*
• 4 x salary Death in Service cover with Zurich*
• Paid 6 months maternity pay after a year of service
• Paid paternity pay after a year of service
• Salary sacrifice pension matched up to 6%
• Ongoing training & development opportunities
• Social events

Please note: We’re unable to offer visa sponsorship for this role, so candidates must already have the right to work in the UK.

*After probationary period