Quality Analyst

The Quality Analyst oversees the development, implementation, and maintenance of policies and procedures within Subsidy Childcare contracts, focusing on fraud prevention and program enhancement. This position will conduct monthly audits of client files to ensure quality assurance across family, provider, and payment records. The Quality Analyst provides program support, training, and monitoring program integrity, data, and compliance. This position also reviews and adjudicates parent appeals and grievances, ensuring adherence to regulatory timelines,...