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IT Support · Singapore

System Administrator - (CT-FNC240719 006/01)

xcellink·Bendemeer, Central Singapore, Singapore

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As a multinational leader in the information technology and electronics industry, our Client is seeking a System Administrator to join their team.

The Role:

As a System Administrator , you will be responsible for the following:

  • Monitor the dashboard and promptly escalate alerts and incidents 24/7.
  • Manage and resolve ITSM Incident tickets efficiently.
  • Execute basic and routine tasks such as running batch scripts and generating reports.
  • Create and handle service and incident request tickets, following documented procedures.
  • Perform basic system and network administration, including troubleshooting, patching, and alert monitoring.
  • Collaborate with our technical team to document processes and co-develop the operations manual.
  • Support process improvements and perform additional duties as assigned.

Requirements

  • Diploma in Electrical / Electronic / Computer Engineering / Information Systems
  • Minimum of 1 year working experience is preferred.
  • Possess basic working knowledge and hands-on experience in Windows Server administration and/or equivalent in other platforms.
  • Ability to perform shift work covering 24 x 7 support operations.
  • Good command of spoken and written English.
  • Training will be provided to the candidate without relevant experience but displays aptitude to learn.
  • Flexible and able to handle work pressure.
  • Able to carry out multiple tasks.
  • Takes own initiative to learn and pick up new learning fast.
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