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Customer Service

Team Lead - CSR Call Center

wrenchgroup·Location unknown

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Our Weekend Call Center Team Lead works from our in-office call center delivering stellar customer service while handling in & outbound customer calls, as well as supervising CSR's on your team for supreme efficiencies. You'll be responsible for performing various supervisory tasks such as training, call reports, and miscellaneous office assignments. Prior team lead/supervisor call center experinece is preferred. HVAC/plumbing industry experience highly desirable. Bilingual English-Spanish is a plus!

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