Servicenow Administrator

Provides administration support of ServiceNow environment at Western & Southern Financial Group (W&SFG). Works with the ServiceNow engineers, process owners, other IT application teams, vendors and business partners to manage the configuration, implementation and maintenance of a ServiceNow platform in an agile development environment. Works with ServiceNow development team and stakeholders to support business objectives of W&SFG through cost-effective use of tools, technology and reporting best practices. Works with some supervision and is responsible for making minimal range of decisions, escalating to Manager when appropriate and updating management on a regular basis