Senior Talent Development Consultant

Works with members of the Talent Development team to develop, facilitate and evaluate new and existing training programs for Home Office associates. Primary responsibilities include needs assessment, program design and development, stand-up training and program evaluation/measurement. Provides research, consulting and training services in a variety of areas including product-specific, customer service, communications and basic management development training. Works with minimal supervision and is responsible for making an established range of decisions, escalating to manager when necessary and updates manager on a regular basis.