Senior IT Technician

Summary Under the direction of the Senior Manager, Information Technology, the Senior IT Technician provides responsive, technical support to Administration associates, serving as the primary point of contact for first-level IT, support requests. Delivers white glove IT and Executive Support, ensuring a professional and personalized support experience for administrative and executive leadership. Provides installation, configuration, troubleshooting, operation, and maintenance support for computer workstations, printers, software, peripherals, and other related technology. Maintains accurate computer hardware and software inventory and assists with deployment, lifecycle management and replacement of IT equipment.