Account Manager

The Account Manager serves as the primary client liaison and single point of contact for assigned Federal Bureau of Prisons (FBOP) accounts. This role provides oversight of day-to-day operational performance, client satisfaction, and governance activities while ensuring contractual obligations and service level expectations are consistently achieved. The position coordinates activities across scheduling, referral management, provider network operations, medical records, claims, and reporting functions to support effective healthcare delivery. The Account Manager builds strong relationships with clients, providers, and internal teams while driving operational excellence, accountability, and continuous...