Warehouse Manager (3PL & Replenishment)

Location

Fully Remote (Open to candidates based in South Africa, Egypt, the Philippines, and other locations with sufficient overlap with UK/US business hours)

Reports To

Logistics Team Leader

Direct Reports

Operational Assistant(s) – 3PL & Replenishment

Markets Supported

• United States
• Canada
• United Kingdom
• Europe
• Strategic input into future China-based centralised warehousing

Role Overview

We are seeking a highly analytical, commercially minded, and proactive Warehouse Manager to oversee the day-to-day performance of an international third-party logistics (3PL) network while driving strategic warehousing and inventory initiatives.

This position combines operational warehouse management with commercial analysis, requiring the successful candidate to evaluate logistics solutions, identify cost-saving opportunities, optimise inventory performance, and provide data-driven recommendations to senior leadership.

The ideal candidate will possess advanced Excel and Power BI skills and demonstrate practical experience using AI tools such as ChatGPT , Claude , or similar platforms to automate reporting, improve operational efficiencies, and streamline analytical processes.

Requirements

Key Responsibilities

3PL & Warehouse Management

• Manage relationships with third-party logistics providers (3PLs) across the US, Canada, UK, and Europe.
• Analyse, cost, and implement new 3PL partnerships in existing and new international markets.
• Oversee warehouse inventory management, ensuring efficient storage layouts and picking processes.
• Maintain inventory accuracy across all warehouse locations.
• Ensure inventory systems are updated in real time.
• Coordinate annual stock counts and investigate stock variances.
• Work closely with Finance, warehouse partners, and auditors during stock reconciliation processes.
• Develop, monitor, and improve warehouse KPIs.
• Ensure all third-party logistics providers consistently meet agreed Service Level Agreements (SLAs).

Fulfilment, Courier & Amazon Operations

• Coordinate daily order fulfilment across international warehouses.
• Ensure all customer orders are accurately prepared and dispatched by warehouse partners.
• Select the most cost-effective courier solutions while maintaining required delivery timelines.
• Recommend the most suitable fulfilment methods across:
• Amazon FBA
• Amazon FBM
• Website Orders
• eCommerce Platforms
• Trade Customers

•

• Maintain working knowledge of Amazon Seller Central, Amazon FBA, Amazon FBM, and Amazon Global Logistics (AGL).
• Support replenishment planning across Amazon fulfilment centres.

Commercial Analysis & Strategic Projects

• Develop and manage annual warehouse forecasts, including:
• Inbound volumes
• Outbound volumes
• Storage requirements
• Warehouse resource planning

•

• Manage peak season forecasting.
• Evaluate the commercial viability of establishing a centralised international warehouse.
• Assess global warehousing and distribution options.
• Analyse shipping routes, freight costs, warehouse costs, and shipment timing.
• Identify new warehouse and logistics opportunities.
• Prepare business cases and strategic recommendations for senior management.
• Reduce or eliminate port demurrage charges.
• Lead investigations into damaged or faulty inventory and communicate findings to the Supply Chain team.

Required Skills & Experience

Essential

• Minimum 3 years' experience managing international logistics and third-party warehouse operations.
• Strong experience managing multiple 3PL partners.
• Advanced Microsoft Excel skills, including:
• Complex formulas
• Pivot Tables
• Data analysis

•

• Strong Power BI experience.
• Excellent analytical and commercial decision-making abilities.
• Experience preparing business cases and presenting recommendations to senior management.
• Working knowledge of:
• Amazon Seller Central
• Amazon FBA
• Amazon FBM
• Amazon Global Logistics (AGL)

•

• Experience managing supplier relationships and monitoring SLA performance.
• Excellent written and verbal communication skills.
• Comfortable presenting operational data to senior stakeholders.
• Highly organised with the ability to work independently in a fully remote environment.
• Proven experience improving warehouse and inventory processes.
• Practical experience using AI tools such as ChatGPT or Claude to automate reporting or improve operational workflows.

Desirable

• Experience using SAP ByDesign or another ERP system.
• Previous people management experience.
• Experience with China-origin international freight.
• Understanding of customs procedures.
• Experience managing courier accounts.
• Experience evaluating fulfilment channels across:
• Amazon FBA
• Amazon FBM
• Website fulfilment
• eCommerce platforms
• Trade distribution