Customer Service Response Agent - Part Time (25 hours) - Monday - Thursday 8-3 CST and Saturday 9-1pm CST

This entry-level contact center role is responsible for creating an exceptional donor experience by promptly answering external donor requests via inbound call activity for any of our sites as well as other external communication related tasks, such as replying to donor voicemails. What You'll Do:- Respond primarily to inbound calls, emails, chat and social media, resolving donor issues- Use computer systems to document information- Provide friendly, professional service on every call- Follow clear processes and training to support blood donor needs- Work with a supervisor who's invested in your successWhat We Offer:- $16.39/hr + shift differentials where applicable- Develop new skills- Supportive supervisors and a team‑oriented culture- Make a direct impact on...