Sr Customer Care Loaner Specialist

The Senior Customer Care Loaner Specialist is the primary point of accountability for the end-to-end coordination of the Company's loaner equipment program. This role is responsible for ensuring timely loaner fulfillment, retrieval, inventory accuracy, and customer communication while delivering an exceptional customer experience. The position works closely with Sales, Service, and Warehouse team to ensure efficient execution of all loaner-related activities while maintaining compliance with company policies, FDA regulations, and ISO requirements.