Presales Manager

Who we are

Upstream is a global leader in mobile marketing automation and digital service innovation, enabling Mobile Network Operators (MNOs) and brands to grow revenue, improve customer engagement and succeed in the digital economy. With over two decades of experience and operations spanning 45+ markets across Africa, Latin America, Asia, Europe, and the Middle East, we are a trusted partner to more than 60 MNOs worldwide.

Headquartered in Athens, Greece, and with regional hubs in London, Dubai, Johannesburg, Lagos, São Paulo and Rio de Janeiro, Upstream combines global expertise with deep local insight. Our end-to-end approach encompasses strategy, creative development, technical deployment, campaign execution, and ongoing optimization, ensuring seamless, scalable, and performance-driven service delivery.

The role

We’re looking for an enthusiastic and experienced Presales Manager to join our Business Development team in Athens and play a key role in driving business growth.

Reporting to the Presales Director, this role sits at the intersection of Sales, Product, and Operations and is responsible for equipping our regional Sales teams to win deals faster, turning customer needs into clear solutions, credible business cases, and winning proposals.

This role bridges commercial strategy and solution design, producing pitch decks, business cases, RFP/RFI responses, and commercial proposals across our global footprint of 45+ markets in Africa, MENA, Asia, LATAM, and Europe.

Key Accountabilities

• Work closely with the sales team to support global sales activities by acting as the first point of contact for Presales across the regions and manage the production of all relevant pre-sales material.
• Own business cases, pitch decks, and RFP/RFI responses for opportunities across our regions
• Prepare commercial proposals and quotations and scope the solution for each opportunity
• Localize central sales pitches to appeal to a regional audience, through understanding of local business, consumer behavior, and cultural norms.
• Model financial business cases for sales opportunities to increase customer profitability
• Prepare customer references and case studies
• Develop and maintain a deep understanding of Upstream’s products and services and effectively communicate their value to clients
• Conduct market and competitor research and stay updated on industry trends to inform presales strategies.
• Monitor regional sales pipeline in conjunction with regional sales targets.
• Maintain and update the company’s sales material repository.

Requirements

• 3+ years in Pre-Sales, Consulting, or Sales Enablement, ideally in tech, SaaS, or telecoms
• Strong analytical and quantitative skills, with the ability to evaluate commercial opportunities and translate business requirements into financial models.
• Advanced Excel skills for business case building
• Strong storytelling and structuring skills, with advanced PowerPoint capabilities
• Ability to simplify complex or technical concepts for commercial audiences
• Proficiency in English is a must since all your work output will be English-first.

Benefits

We offer a competitive base salary and benefits, directly dependent on the candidate’s qualifications and skills. The real excitement comes from working closely with a dynamic, smart, agile, and highly motivated team in a competitive and fast-paced environment.

Follow us on LinkedIn and stay updated on our latest news. Upstream is an equal-opportunity employer.

Upstream is an equal-opportunity employer. The Company does not discriminate on the basis of race, color, creed, pregnancy, religion, gender, national origin, age, disability, marital, or any other legally protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of personnel actions including recruitment, hiring, training, promotion, compensation, benefits, transfer,and social and recreational programs