Digital Customer Service Specialist

In accordance with established policies and procedures, the Digital CSS performs a variety of high-quality customer service functions. The position is responsible for having a working knowledge of United's products and services to support customer's questions and assist in opening deposit products and services to fulfill their financial needs. Daily functions include answering questions about United's products and services, actively cross-selling selling products and services in a courteous and professional manner, onboarding, documentation and validation of new accounts and subsequent monitoring of accounts. Responsible for validation, verification and documentation of business entities and account holders to ensure business is authentic and collect all BSA...