Branch Manager

U Value Insulation is an established international company, with over 40 years’ experience offering the building industry vast product choice combined with in-depth technical expertise. Distributing an extensive product catalogue for application across the full range of floor, wall and roof requirements, ensuring a one stop shop for all our client needs. We stock the very best brands & highest quality product ranges at competitive prices across thermal, acoustic and fire protection insulation products guaranteeing the widest choice and best value.

Location: Kings Norton, Birmingham

About the Role

An exciting opportunity has arisen for an experienced and commercially driven Branch Manager to join our growing team at U Value Insulation Group.

We are looking for a motivated and results-focused individual to take full responsibility for the day-to-day management, operational performance and continued growth of our branch.

The successful candidate will be a strong leader with excellent commercial awareness, a customer-focused approach and a proven track record in sales and branch management, ideally within the building materials distribution or construction supply industry.

Key Responsibilities:

Branch Management & Operations

• Take full responsibility for the overall performance, profitability and smooth running of the branch.
• Manage daily branch operations, ensuring high standards of efficiency, customer service and operational excellence.
• Oversee stock management, inventory control and branch logistics to ensure product availability and minimise stock losses.
• Ensure compliance with company policies, health & safety regulations and operational procedures.

Sales & Commercial Performance

• Drive sales growth and profitability, ensuring branch targets and KPIs are consistently achieved.
• Identify new business opportunities and develop strategies to grow the branch's customer base and market share.
• Build and maintain strong relationships with existing customers, suppliers and key stakeholders.
• Monitor sales performance, margins and costs to maximise branch profitability.
• Work closely with the wider sales and management teams to deliver business objectives.

People Management & Leadership

• Lead, motivate and develop the branch team to create a positive, high-performing working environment.
• Set clear objectives, monitor performance and provide ongoing coaching and support.
• Promote a culture of accountability, teamwork and continuous improvement.
• Support recruitment, onboarding, training and development of branch employees.

Customer Service

• Ensure the branch consistently delivers exceptional customer service.
• Build long-term relationships with trade customers, contractors and key accounts.
• Resolve customer queries and issues professionally and efficiently.
• Maintain a strong understanding of market trends, competitor activity and customer requirements.

Requirements

What We're Looking For

• Previous experience in a Branch Manager, Assistant Branch Manager or similar management role.
• Experience within the building materials, insulation, construction products or distribution industry is highly desirable.
• Strong commercial acumen with a proven ability to drive sales and profitability.
• Excellent leadership, people management and team development skills.
• Strong organisational, planning and problem-solving abilities.
• Experience managing budgets, stock levels and operational KPIs.
• A proactive, hands-on approach with the ability to lead by example.
• Excellent communication, negotiation and relationship-building skills.
• A strong customer focus and a commitment to delivering results.

Benefits

• Competitive salary & bonus
• 24 days annual leave
• Company pension scheme
• Health Care Cash Plan
• Group life cover
• Employee Assistance Program
• Bike to Work scheme
• Refer a Friend