KYC Support Mandarin

Language: Mandarin proficiency + B1 (conversational English)

Location: WFO in Cyberjaya

Shifts: Between 8 AM to 12 AM (2 shifts), shift allowance for afternoon shift provided

Working days: Monday to Sunday (weekly 2 days off)

Salary range: Between 3.5k to 4.5k Basic (Depending upon current salary & experience)

Eligibility: Freshers from any background/Experienced professionals

No specific domain/Industry experience required

Hiring Requirements:

• Validating
• KYC
• Critical thinker
• Documentation & verification
• Detail oriented
• Non-voice
• Reading & writing capability

Roles & responsibilities:

• Meets predetermined and assigned productivity targets and quality standards.
• Understanding of assigned Unit of work in the investigation process.
• Follows clear instructions, SOP’s and workflows of each segmented task of our investigations process.
• Leverages appropriate operational tools and applications to find the data.
• Ability to successfully navigate websites.
• Understands and adheres to workflow directions.
• Participate in performance improvement plans for self- development.
• Performs a variety of routine standard tasks