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Medical Assistant · Colombia

Onboarding Coordinator - MED

transperfect·Medellin, Antioquia, Colombia

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The position of Onboarding Coordinator is an exciting opportunity to provide support with the onboarding of hires within TransPerfect, across the U.S and Canada.

The Onboarding Coordinator will manage a high volume of onboarding, and ensure full compliance with all onboarding requirements across different locations within the U.S and Canada. The role will be a point of contact between hires, recruiters, the HR team, and payroll to ensure a seamless onboarding and payroll experience. The Onboarding Coordinator will often interact with a wide range of internal stakeholders across the organization.

POSITION RESPONSIBILITIES:

  • Handling a high volume of onboarding for project-based employees
  • Processing the setup of hire profiles within the HRIS system
  • Requesting necessary documents / paperwork to be completed by new hires and ensuring paperwork is accurate, and filed correctly
  • Independently owning the onboarding process and making sure that all the steps are completed on time for payroll submissions
  • Coordinating with both hires and managers regarding preparations for the beginning of projects
  • Responding to queries from hires relating to topics such as onboarding, timecards, company policies, etc.
  • Respond to unemployment claims and prepare employee verification requests
  • Reviewing employee timecards, and making any necessary adjustments
  • Understanding and communicating paid sick leave policies per employee locations, and processing requests when necessary
  • Assisting with the preparation of reports for payroll processing, including new hire reports, termination reports, and hours reports
  • Processing regular offboardings of project-based employees
  • Handling a significant volume of queries via email, telephone, and messaging tools with ease, and providing general administrative / HR related support
  • Communicating and directing employees and managers to appropriate Human Resources personnel to handle specific questions or employee issues
  • Performing other special projects or duties when required
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