Unified Communications Team Lead

We are seeking Unified Communications Team Lead to join our team supporting the Federal Deposit Insurance Corporation (FDIC) in Arlington, VA. Unified Communication services include online collaboration as well as voice communication and video systems. In general, these areas can be grouped into four main services: voice telephony, video conferencing, audio conferencing, and collaboration. You will oversee a team of agents and supervisors. You will be a member of technical team where excellent customer service and professional expertise are required.