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Software Engineer · United States

Microsoft Applications SME / Enterprise Productivity Solutions Specialist

teksynap·US-DC-Washington

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RESPONSIBILITIES

  • Serve as the primary Subject Matter Expert (SME) for Microsoft 365 technologies, including Outlook, Word, Excel, PowerPoint, Project, Power BI, OneDrive, SharePoint Online, Planner, and Adobe Acrobat.
  • Provide advanced Tier III technical support, troubleshooting, root cause analysis, and resolution of complex Microsoft 365, SharePoint, Power BI, and enterprise productivity application issues.

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