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Retail Associate · Australia

Retails Sales Assistant

teamified·Melbourne, Victoria, Australia

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Job Summary:

We are seeking a customer-focused Retail Sales Assistant to deliver an exceptional in-store experience and support day-to-day retail operations. In this on-site role, you will assist customers, maintain strong product presentation standards, and contribute to sales performance through quality service and product knowledge.

Responsibilities:

  • Greet and assist customers in a friendly, professional, and helpful manner
  • Operate the point of sale system accurately, including cash and EFTPOS transactions
  • Maintain strong product knowledge to support customer enquiries and sales recommendations
  • Replenish stock, organise merchandise, and maintain visually appealing store displays
  • Process returns, exchanges, and customer requests in line with store procedures
  • Support stocktakes, inventory control, price labelling, and loss prevention activities
  • Follow store opening and closing procedures and uphold workplace health and safety standards

Requirements

  • 3-4 years of experience in a retail or customer service role
  • Experience with Point of Sale Operation, Cash Handling, and EFTPOS Processing
  • Strong skills in Product Knowledge, Visual Merchandising, and Stock Replenishment
  • Experience with Inventory Management, Stocktake Procedures, and Returns and Exchanges Processing
  • Ability to support Upselling, Cross-Selling, and Customer Loyalty Program Administration
  • Understanding of Loss Prevention, Store Opening and Closing Procedures, and Price Labelling
  • Basic Retail Mathematics and adherence to Workplace Health and Safety Practices
  • Strong customer service, communication, teamwork, and problem-solving skills
  • Reliable, adaptable, and able to work effectively in a fast-paced retail environment
  • Professional presentation and a positive, can-do attitude

If you are a skilled Retails Sales Assistant looking for a new opportunity with a growing company, we would love to hear from you. Apply now.

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