Banking App Technical Lead

About us – we are a challenger bank in Southeast Europe and regional leader in alternative payment solutions, building an ecosystem by combining financing and shopping to address customers’ needs. Our successful business model and customer-focus approach allowed us to be one of the most profitable and efficient banks in the region. We currently serve customers in Romania, Germany, Bulgaria & Lithuania. We have now expanded our global footprint in Greece with thousands of merchants and consumers. Do you want to play a key role in our unique success story?

If yes, we are looking for a Banking App Technical Lead to join our Team in Greece!

What you get to do in this role:

• Manage the end-to-end technical delivery lifecycle of mobile banking app products and features, from technical analysis and solution design to development coordination, release management, and post-release optimization.
• Translate strategic priorities into tactical execution plans for tbi bank app development.
• Support the launch and scaling of mobile banking app functionalities in Greece, ensuring alignment with the company’s overall vision and business objectives.
• Develop and launch new digital products by coordinating profitability analysis, internal approvals, business requirements, and delivery planning.
• Communicate project status, risks, dependencies, and issues clearly to stakeholders and management.
• Define and monitor key performance indicators related to app development, customer experience, product adoption, and delivery efficiency.
• Build and lead a development app team, encouraging collaboration, ownership, and continuous improvement.
• Work closely with business, product, design, development, QA, operations, and customer support teams to ensure successful delivery and ongoing product quality.
• Collaborate with customer support teams to address user feedback, recurring issues, and improvement opportunities.
• Support product and market analysis by identifying user needs, opportunities, and product gaps related to the mobile banking app.
• Support alignment with internal standards, risk requirements, security expectations, and relevant banking and data protection requirements.
• Develop product documentation including specifications, wireframes, and process flows.