Commercial Operations Lead

Make a commercial impact in the construction and real estate sector

Are you commercially savvy, detail-oriented, and skilled at follow-up? Do you thrive on client interaction, thorough follow-up, and converting leads into actual business?

Then this role at SuReal might be just right for you.

SuReal is a fast-growing international consulting firm headquartered in Brussels. We advise private and public organizations on sustainable buildings and cities . With our focus on measurable sustainability solutions, we aim to combat greenwashing and create real impact.

We’re looking for a Commercial Operations Lead who will play a central role in our commercial growth. You’ll serve as the link between clients, consultants, experts, marketing, and management, and oversee the commercial process from lead to partnership.

This is not a traditional “hunter” role. You won’t be doing cold calling or actively seeking out new clients. Instead, you’ll take ownership of lead follow-up, client development, sales coordination, and closing . You’ll ensure that incoming and existing commercial opportunities are maximized and that our sales approach is continuously improved.

Your Key Responsibilities

• Sales & Customer Follow-Up
• Actively follow up on incoming leads and convert them into business
• Organize calls and meetings and facilitate client discussions and offers in collaboration with consultants and experts
• Follow up with existing and dormant clients and identify opportunities for upselling and cross-selling
• Monitor the sales pipeline and ensure that no opportunity is lost
• Continuously optimize and improve the lead follow-up process

2. Sales Development & Commercial Initiatives

• Work with internal stakeholders to determine where and how SuReal can generate additional business
• Join colleagues to client meetings to support deal closing
• Develop and monitor concrete sales action plans related to services, markets, customers, or time periods
• Contribute ideas on pricing, commercial positioning, and opportunities in various countries

3. Bids

• Coordinate and issue tenders in close collaboration with consultants and experts
• Help prepare bids and position them strongly from a commercial perspective
• Monitor deadlines, quality, and completeness, and proactively follow up with colleagues