Associate Manager, After Sales – EasyBuy Direct
Job Location: Arusha
About the role The Associate Manager, After Sales – EasyBuy Direct (EBD) will **oversee operational excellence**, customer satisfaction, service quality, and cost efficiency across Sun King's EBD after-sales operations in Tanzania.
The role will oversee warranty management, repairs and replacements, customer escalations, field-service performance, and compliance with after-sales policies and SOPs. Working closely with shop operations, field teams, refurbishment, and cross-functional teams, the role will use operational data and continuous improvement initiatives to enhance service delivery, optimise costs, and strengthen the customer experience.
Sourced from a public career listing. Jobverse is an aggregator, not the employer.