German Client Service Consultant - Athens

At Speakit we are searching for German speakers to work as Client Service Consultants for a leading airline company worldwide !

Imagine a work day, during which you will deal with one of the biggest pleasures in life; traveling.

On top of this, you will do it in Greece , the country where sunny and summer days are not the exception but the rule!

We think it would be amazing!

Do you agree?

If yes, kick-start your career in the travel industry today!

• Receive and process incoming calls, emails and social media requests
• Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
• Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole
• Be the first point of contact for one of the world's first-class airlines by resolving basic questions and queries of it'd clients
• Report technical issues, customers’ complaints and other problems

Requirements

• Native or near-native level of German (oral and written)
• Very good command of English
• Experience in the customer service sector will be consider as a plus
• Computer literacy
• Excellent communication skills and a can-do attitude
• Quality focus and multitasking in a fast-paced environment
• Ability to manage change and work under pressure
• EU Passport

Benefits

• Competitive monthly salary
• Monthly performance bonus
• 200ΕUR upon training completion
• 300EUR after 3 months of employment
• Monthly rent allowance for abroad candidates
• Full time position
• Relocation package (air tickets, 1-2 months free accommodation, taxi from the airport)
• 2 extra salaries per year
• Health package