Supervisor, Contact Center

About the Role The Contact Center is often where a member's question, concern, or need first comes to life and the quality of that interaction can shape how they feel about Southland. As the Supervisor, Contact Center, you'll help lead the team behind those conversations, balancing thoughtful coaching and service excellence with the day-to-day operational needs of the department.

This is a hands-on leadership role for someone who enjoys being close to the work. You'll support...