Technical Service Manager - Utility Scale

Our belief:

• At SOLPLANET, we are driven by a simple idea: solar for everybody
• We strive to create the best possible experience for our customers and partners by delivering reliable, easy-to-use and bankable renewable energy solutions
• That is why our solar inverters, energy storage systems, EV chargers and utility-scale solutions are designed to be efficient, reliable and user friendly

Who We Are:

• Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions
• AISWEI has more than 16 years of expertise in R&D and manufacturing, with a strong technology heritage from both Germany and China
• With 32GW of annual production volumes (2025), AISWEI is one of the largest manufacturers of solar string inverters world-wide
• AISWEI is operating under its own brand in China and its Solplanet brand internationally, and is trusted by leading global brands as an ODM service provider
• Our team passionately believe that that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide – every day

Requirements

As a Technical Service Engineer - Utility Scale, you will

• Provide field service support for utility-scale PV projects across EMEA
• Support installation, commissioning, testing, troubleshooting and maintenance of utility-scale inverter systems and related equipment
• Perform site inspections, technical audits, fault diagnosis and corrective actions in cooperation with customers, EPCs and internal teams
• Support MV station, communication, monitoring and inverter-related activities within the defined scope of service responsibility
• Act as a customer-facing technical representative during commissioning, service interventions and warranty-related activities
• Provide structured technical feedback, service reports, issue documentation and root cause information to HQ Service, Quality and R&D teams
• Support preparation and execution of service procedures, commissioning checklists, maintenance instructions and safety documentation
• Deliver technical training to customers, partners, EPC teams and internal colleagues when required
• Coordinate spare parts, service tools, test equipment and site readiness requirements for assigned projects
• Support service activities related to strategic agreements, key accounts and utility-scale reference projects
• Ensure that service activities are performed in line with safety standards, quality expectations and customer requirements
• Work closely with the Technical Manager, Sales and HQ Service teams to ensure fast and professional issue resolution
• Contribute to continuous improvement of products, service processes and customer documentation based on field experience

Your background and skills:

• Degree or technical education in Electrical Engineering, Power Electronics, Automation, Energy Systems or a related technical field
• 3+ years of experience in field service, commissioning, troubleshooting or technical support in solar PV, power electronics, industrial automation or electrical systems
• Experience with solar inverters and utility-scale PV plants is strongly preferred
• Knowledge of electrical safety, LV/MV systems, communication systems, monitoring platforms and site commissioning procedures
• Ability to read electrical diagrams, technical manuals, commissioning protocols and service documentation
• Strong troubleshooting skills and ability to work under pressure on customer sites
• Hands-on mindset, high safety awareness and willingness to travel extensively across EMEA
• Good reporting skills and ability to document technical issues clearly
• Good communication skills and customer-oriented attitude
• Fluent English; Polish or another European language is an advantage
• Driving license and ability to work on project sites are required

Your attributes:

• Self-motivated and performance driven
• Excellent interpersonal and communication skills
• Can-do attitude and hands-on mindset
• Proactive, dynamic, solution and customer oriented
• Structured, reliable and able to operate in an international environment
• High ownership, accountability and willingness to build new business structures

Benefits

What we offer:

• An International Team Environment: Join a talented group of marketers from diverse cultural backgrounds who collaborate closely with true team spirit.
• Ownership and Impact : Take on responsibility from day one and enjoy the freedom to bring your ideas to the table, making a meaningful contribution and leaving your footprint.
• Value-Driven Culture : Be part of a company that prioritizes values, fosters flat hierarchies, and ensures approachable and supportive leadership.
• A Multi-Cultural Workplace : Work with colleagues from various cultures and perspectives, contributing to an enriching and inclusive work experience.
• Professional Growth Opportunities: Grow your career in an international environment that leverages your abilities, skills, and expertise, while offering pathways for long-term development.
• Be Part of a Growing Industry: Join an ambitious and rapidly expanding Solplanet team, where fast decision-making and energy drive strong opportunities for you to succeed in cultivating your career within the renewable energy industry.

By submitting your application, you declare your agreement to saving your application data at Aiswei B.V, and that such data may be used for internal purposes in the context of the upcoming application process. If there is no employment, the data will be deleted after six months. The application data are treated confidentially in accordance with the provisions of the Federal Data Protection Act and are not passed on to third parties. You can revoke your consent at any time, either by email or in writing by mail.