Call Center Representative
This posting is no longer listed as live. It may already be filled.
Key Responsibilities:
- Make outbound sales calls to US customers as per assigned campaigns
- Understand customer needs and effectively pitch products/services
- Handle objections confidently and close sales opportunities
- Maintain professionalism and customer satisfaction
- Achieve daily, weekly, and monthly KPIs and targets
- Update customer details and call outcomes accurately in CRM systems
- Follow company policies, scripts, and SOPs
Requirements
Eligibility Criteria:
- Undergraduate/Graduate qualification
- Minimum 2+ years of experience in an international call center (US market preferred)
- Mandatory outbound sales experience
- Excellent English communication skills (verbal and written)
Benefits
Perks & Benefits:
- Attractive performance bonuses and incentives
- Rewards and recognition programs
- Transport facility provided
- 5-day working week
- Excellent work culture with structured processes
- Career growth opportunities
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