Network Operations Specialist

As a Network Operations Specialist in India, you’ll play a key part in expanding and strengthening SkyCell’s worldwide network of logistics and warehousing partners.

Working within our Network team, you’ll help source and onboard the best partners for each location, run RFIs and RFQs, build strong partner relationships, and track performance against KPIs. You’ll also support the roll-out of new stations and temperature-mapping qualification, helping ensure that life-saving medicines move safely and reliably across borders. If you enjoy turning complex operational challenges into dependable, scalable solutions, this is a chance to make a real difference to patients worldwide.

📍 Location: We need this individual to be within commutable distance to Hyderabad, India given it is an on-site position.

Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions.

Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide.

Today, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains.

Why SkyCell?

🌱 Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.

🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.

🌎 Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.

💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.

🏆 Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

What You'll Do:

Partner sourcing and onboarding

• Run RFIs/RFQs for warehousing services with colleagues in Network, Sourcing & Procurement and Operations, selecting the best partner for each location
• Onboard new logistics partners, including partner profiles, NDAs, contact matrices and system updates

Service Center and station roll-out

• Raise and track requests for new Service Centers and storage sites, working with the installation owner through to installation
• Support go-live, including the required commissioning steps

Temperature mapping and quality

• Coordinate temperature mapping at partner sites before go-live
• Prepare mapping reports on our standard quality template, including extreme-season results and open mapping rounds

Partner relationships and performance

• Track partner KPIs and support business reviews with minutes and follow-up actions
• Keep partner records and contact information up to date
• Monitor commercials and partner feedback that affect rates and lanes

Team knowledge and process

• Help assign tasks, owners and deadlines on network projects
• Contribute to team resources on customs, station rates and onboarding for new colleagues