Senior Payroll & Hr Specialist

About the Role

As a Senior Payroll & HR Operations Specialist , you will deliver high-quality payroll and HR services within our SAP MPS and BPO organisation. Acting as a Subject Matter Expert (SME), you will ensure operational excellence, compliance, and continuous improvement while supporting clients across the employee lifecycle.

Key Responsibilities

Payroll & HR Operations

• Manage payroll processing, controls, compliance, statutory reporting, and year-end activities.
• Deliver HR administration services, including:
• Time Management
• Benefits Administration
• Pensions & Insurances
• Employee Data Management
• Ensure compliance with local legislation and company policies.

Process Improvement

• Support payroll and HR transformation initiatives.
• Implement standard processes and drive continuous improvement.
• Maintain process documentation, SOPs, and training materials.

Stakeholder Management

• Partner with clients and country teams on compliance and process optimisation.
• Support operational enhancements and manage complex payroll and HR issues.
• Contribute to KPI, SLA, and service performance reporting.

Team Support

• Coach and support junior team members.
• Share knowledge and best practices across teams.

What We're Looking For

Experience

• 5+ years of Payroll and/or HR Outsourcing experience.
• Strong payroll processing expertise in an outsourcing environment.
• Experience supporting HR operations across the employee lifecycle.
• Experience working with multinational clients.
• Strong stakeholder management, analytical, and problem-solving skills.
• Fluent in English and the local language.

Preferred Skills

• SAP Employee Central Payroll (ECP)
• SAP SuccessFactors Employee Central
• Payroll Control Centre
• Workforce Management solutions
• Benefits platforms (Benify, Worksmile, or similar)
• Payroll and HR integrations
• Payroll or HR certification (CPP, CIPD, PHR, or equivalent)

Join us and help deliver world-class payroll and HR services in a collaborative, international environment.