Assistant Studio Manager Hamburg

Job description Rostudios is looking for an Assistant Studio Manager for our  Hamburg  studio’s. As Assistant Studio manager you are supporting  Olivier , our Studio Manager. You play a crucial role in assisting management of the studios and ensuring operations run smoothly. This includes upholding standards, maintenance, ordering etc.

WHAT YOU WILL DO

• Day to day management of operations, sales and administration
• Monitor stock levels in studio
• Restock proactively
• Handle swaps, covers and sick leave of both studio team and instructors
• Daily sales reports check and follow up
• End of shift reports check and follow up
• Point of contact for questions that the team might have
• Support with check ins/studio assistant tasks if needed
• Ensure our hospitality and services are of Rostudios standards
• Making sure our non-negotiables are followed at all times.
• Do walk-arounds and spot checks throughout the entire studio
• Monitor daily/weekly tasks list for studio assistants
• Form relationships with customers and foster our community
• Train studios' assistants:
• Instructing new team members how to perform daily/weekly/monthly tasks
• Identify when further training is needed
• Assisting Studio Manager in delivering re-training sessions to current studio team
• Responsible to be in the know of all daily/weekly/monthly tasks at the studio and be the point of contact for team when they have questions about it on shift
• Responsible for informing Studio Manager about team/tasks/updates
• Create team schedule
• Schedule theme rides

Your qualifications

• Team oriented with an ability to multitask and combine communicational with operational tasks
• Proactiveness and a creative mind with the ability to suggest improvements
• Flexibility within studio opening hours
• Excellent verbal communication skills in English
• Living in Hamburg

What we offer you ​

• Being part of a team that inspires and helps people progress
• Happy and healthy work environment
• Getting trained by your Studio Manager on a regular basis
• Free Rostudios classes and discount on Classpass
• Fun team activities and an annual company party