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IT Support · United States

Knowledge Management Technology Analyst

ropesgray·US-NY-New York

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The KM Technology Analyst is responsible for supporting the administration, operation, and ongoing enhancement of the organization's intranet and collaboration platforms. Serving as both a technical support and hands-on partner within the KM Technology team, this position supports the current SharePoint Subscription Edition environment while actively contributing to the organization's transition to SharePoint Online, Microsoft 365 solutions, and other third-party platforms. The Analyst partners with members of the KM Technology team, the Enterprise Systems team, and other internal stakeholders to troubleshoot issues, support configuration and testing activities, develop and maintain workflow solutions, and identify opportunities to improve...

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