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IT Support · United States

Desktop Services Team Lead

ropesgray·US-NY-New York | US-MA-Boston | US-DC-Washington, DC | US-CA-San Francisco | US-CA-Silicon Valley | US-IL-Chicago

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The Desktop Services Team Lead will report to the Desktop Services Supervisor and will drive process improvements, enhance customer service, manage Jira queue and provide hands-on deskside technical support. This position plays a crucial leadership role for the Desktop Services team in ensuring seamless process, top notch desk side support and an outstanding end user experience.

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