Junior Administrative Assistant

Junior Administrative Assistant Location: Remote – South Africa Working Hours: 9:00 AM – 5:00 PM EST Salary: R 10,000–15,000

About the Role

We’re looking for a Junior Administrative Assistant to provide day-to-day administrative and coordination support to the facility and clinical team.

This is a varied role where you’ll assist with administration, scheduling, communication, record keeping, project follow-ups, and general team support .

This opportunity would suit someone who is organised, reliable, proactive, comfortable with technology, and eager to learn . You’ll have the opportunity to take on more responsibility and grow within the role over time.

Key Responsibilities

• Assist with a variety of administrative tasks across the facility.
• Help monitor ongoing projects and follow up on outstanding tasks and deadlines.
• Ensure scheduled communications are sent accurately and on time.
• Communicate with client families regarding updates, reminders, and follow-ups.
• Support the case management team with record keeping, scheduling, documentation, and coordination.
• Keep files, trackers, shared documents, and records organised and up to date.
• Assist with scheduling meetings, appointments, and other activities.
• Take ownership of smaller administrative projects and see them through to completion.
• Provide general administrative support to the wider team.
• Handle sensitive client information with professionalism and discretion.

Requirements

Requirements

• Previous experience in administration, customer service, coordination, healthcare administration, or a similar role is beneficial.
• Strong organisational and time-management skills.
• Excellent attention to detail.
• Good written and verbal communication skills.
• Comfortable communicating with clients, families, and colleagues.
• Basic computer and administrative skills, including email, scheduling, data entry, and document management .
• Comfortable using Microsoft Office or Google Workspace .
• Able to learn new systems and processes quickly.
• Reliable, proactive, and willing to assist where needed.
• Able to handle confidential information appropriately.

Software & Tools

Required:

• Microsoft Office or Google Workspace
• Email and calendar platforms
• Shared documents and online trackers

You don't need experience with every system. Being comfortable with technology and willing to learn is more important.

Ideal Candidate

The ideal candidate is:

• Professional and well-spoken.
• Highly organised and detail-oriented.
• Comfortable communicating with families and colleagues.
• A quick learner who can pick up new systems and tasks.
• Reliable and proactive.
• Comfortable managing multiple tasks and priorities.
• Someone who doesn't mind jumping in and helping wherever needed.
• Keen to learn and develop their skills.
• Interested in growing into a larger role over time.
• Trustworthy and able to handle sensitive information with discretion.

What This Role Offers

• Fully remote position.
• Monday to Friday, 9:00 AM – 5:00 PM EST .
• No weekend work.
• 14 days PTO .
• Opportunity to learn, develop, and grow within a new position.