Accounts Receivable Associate

Accounts Receivable Associate

About the Role

We’re looking for a detail-oriented Accounts Receivable Associate to join our accounting team at a fast-growing ecommerce company.

This role will own day-to-day collections, reconcile marketplace payouts primarily from Amazon and Credit Key , and maintain accurate AR aging and reporting in NetSuite . The position plays an important role in protecting cash flow and ensuring the accuracy of revenue and receivables data.

Key Responsibilities

Collections

• Monitor open invoices and proactively follow up with wholesale, B2B, and trade customers via email and phone

• Manage collection cadences by aging bucket and escalate delinquent accounts according to company policy

• Resolve billing disputes, short-pays, and deductions in coordination with Sales, Operations, and Customer Support

• Document customer communications, collection activity, and payment commitments

Marketplace Payouts

• Reconcile Amazon settlement reports against sales, fees, refunds, reimbursements, and bank deposits

• Investigate missing payouts, FBA fee discrepancies, timing differences, and other variances

• Prepare and post marketplace settlement journal entries and cash applications in NetSuite

• Track unpaid or disputed marketplace balances

• Support reconciliation of additional marketplaces and payment processors as the business grows

AR Aging Reporting

• Prepare and review weekly and monthly AR aging reports

• Identify trends, collection risks, and past-due accounts

• Reconcile the AR subledger to the general ledger and clear reconciling items

• Apply customer payments, credits, and adjustments accurately and on time

• Investigate and adjust discrepancies on customer orders

Process Improvement

• Identify opportunities to automate or streamline collections, cash application, and reconciliation workflows

• Help maintain AR policies, procedures, and documentation

Qualifications

Required

• 2+ years of experience in accounts receivable, collections, or general accounting

• Hands-on experience with NetSuite , including invoicing, cash application, customer records, saved searches, and reporting

• Working knowledge of AR aging, subledger-to-GL reconciliation, and month-end close

• Strong Excel skills, including VLOOKUP/XLOOKUP, pivot tables, and working with large datasets

• Strong written and verbal communication skills

• Comfortable handling difficult collection conversations professionally

• Strong attention to detail and ability to manage multiple deadlines

Preferred

• Ecommerce or marketplace accounting experience

• Experience reconciling Amazon Seller Central settlement reports

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field

What Success Looks Like

• Improved collections performance and reduced outstanding past-due balances

• More accurate and timely AR reporting and cash application

• Clean and reliable reconciliation of Amazon and other marketplace settlements

• Accurate NetSuite records with minimal unresolved discrepancies

• Identification and implementation of process improvements that make AR workflows more efficient