Communications Coordinator

About the Role

Our client is a multi-brand property services and insurance restoration company operating across nine distinct brands. They are hiring a Communications Coordinator to serve as the connective tissue between leadership, office staff, and field crews — ensuring that the right message reaches the right people, in the right format, at the right time.

This is not a social media or marketing role. It is an internal and operational communications role that demands strong writing instincts, sharp attention to format and tone, and the discipline to manage a communications calendar with consistency and care.

What You Will Own

SharePoint Intranet Management

● Serve as the primary owner of the company’s SharePoint intranet — maintaining structure, keeping content current, and ensuring employees can find what they need

● Build and update intranet pages with a focus on clarity, navigation, and visual organization

● Coordinate with department heads to ensure all posted content is accurate and up to date

Company-Wide Email Communications

● Draft, format, and send company-wide announcements on behalf of leadership

● Manage recurring communications including policy updates, company news, and operational notices

● Ensure all written communications are polished, plain-language, and appropriate in tone for a diverse audience

Field Team Notifications

● Communicate time-sensitive updates to field crews through platforms such as Connecteam or Beekeeper

● Translate office-side decisions and operational changes into clear, mobile-friendly messages that field staff can act on

● Maintain an awareness of what is happening across job sites and coordinate with project teams to keep communications accurate

Visual Formatting and Creative Support

● Use Adobe Creative Cloud (InDesign, Illustrator, Photoshop) to format announcements, internal documents, and communications materials to a professional standard

● Apply AI tools such as Claude, ChatGPT, and Microsoft Copilot to accelerate drafting and improve consistency

● Ensure all visual and written communications reflect the company’s standards across all nine brands

Communications Calendar

● Build and manage a communications calendar to plan recurring and one-time announcements in advance

● Coordinate timing and sequencing of communications to avoid overlap or confusion

● Proactively identify upcoming events, deadlines, or operational changes that require advance communication

What This Role Requires

Experience and Background

● 2+ years of experience in an internal communications, marketing, or content coordination role

● Demonstrated experience writing for a professional audience — announcements, policy communications, operational updates, or similar

● Experience managing a content calendar, intranet platform, or internal knowledge base is strongly preferred

● Familiarity with Adobe Creative Cloud — InDesign, Illustrator, and Photoshop specifically

● Hands-on experience with AI productivity tools (Claude, ChatGPT, Microsoft Copilot, or equivalent)

● Experience using SharePoint for intranet or document management purposes is a strong advantage

● Exposure to field communication platforms such as Connecteam or Beekeeper is a plus

Communication and Writing

● Native or near-native English proficiency — written and spoken; this is a non-negotiable requirement

● A natural instinct for plain language: the ability to take complex or technical information and rewrite it so any employee can understand it at a glance

● Strong editorial eye: you catch grammar errors, inconsistencies, and formatting issues before anything goes out

● Tone-sensitive: you adapt your writing to the audience, whether that is executive leadership, office staff, or field crews working on a job site

Organization and Reliability

● Able to manage a communications calendar and meet recurring deadlines without being chased

● Comfortable working across multiple brands and departments without losing track of priorities

● Discrete and professional when handling sensitive internal announcements

● Proactive in flagging when a message needs review, approval, or additional context before it is sent

Tools You Will Use

● SharePoint — intranet ownership and content management

● Microsoft 365 — Outlook, Teams, Word, and Excel as daily tools

● Adobe Creative Cloud — InDesign, Illustrator, Photoshop for formatting and visual communications

● Connecteam or Beekeeper — field crew notifications and mobile-first communications

● AI productivity tools — Claude, ChatGPT, Microsoft Copilot for drafting and content support

● Standard project tracking and calendar tools as directed by the team

Work Details

● Schedule: Monday through Friday, 8:30 AM – 5:30 PM Eastern Time

● Location: Fully remote

● Engagement: Full-time

● Equipment: Reliable high-speed internet and a professional remote-work setup are required

Who Will Thrive Here

This role is a strong fit for someone who takes pride in clear, consistent communication — someone who understands that a well-written company-wide message or a clean intranet page has a real impact on how a team operates. You are organized, self-directed, and proactive. You do not wait to be told what needs communicating; you spot it and handle it. You write well, you format carefully, and you understand that the people reading your messages are busy — so you make every word count.

Requirements

This is a full time job

100% Remote

Rate: $7-$8/hr