Temporary Event Customer Service Representative - Maple Leaf Square

Location: Lot 402 - 15 York Street (Maple Leaf Square) Start Date: ASAP End date: TBD - Approx. End of May 2027 (Shifts Dependent on Events) Shift: Event days only / hours vary (Depending on event)

**Changes may be made to this schedule are subject to operational requirements.

Deadline: Tuesday, September 29th, 2026,at 5:00pm This is an internal position for all UFCW Impark employees.

As Event Customer Service Representative, you will play a vital role in ensuring a seamless and positive experience for customers using parking facilities during events. Your primary responsibilities will include assisting customers with payment inquiries, managing challenging customer interactions, and facilitating the parking process. Your commitment to exceptional service will guide your actions as you address customer concerns within the established site policies. You will engage with customers during entry and exit procedures, process parking fees, and accurately document passes issued in the logbook. Additionally, you will contribute to operational efficiency by preparing shift reports, sorting tickets.