Customer Service Representative - Parking Facility TMC

Location: Texas Medical Center @ 77030 Shift: 11:30am to 8pm : Schedule Flexibility required Pay Range: $18-$22 Days: Monday to Friday, must be flexible for weekends Full Time 2 to 5 years of customer service experience required ***Must be bilingual in English and Spanish***

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.

The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles high-volume written and phone-based transaction requests while ensuring accuracy, professionalism, and seamless customer experience.

The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and serves as a brand ambassador in every interaction.