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IT Support · United States

Technical Communicator Supervisor

quinngroup·US-CA-City of Industry

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The Technical Communicator Supervisor role provides advanced technical escalation support and leadership for Quinn Company's centralized Technical Support organization. The position performs Technical Communicator duties approximately 30% of the time while also overseeing and supporting Technical Communicator Level 1 (TC1), Technical Communicator Level 2 (TC2), and Technical Support Technician (TST) personnel across service operations.

This position serves as a dealership-wide technical escalation resource responsible for advanced diagnostics, complex machine issue resolution,...

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