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Customer Success · Indonesia

Customer Value Management Intern

pt-link-net-tbk-1·South Jakarta, South Jakarta City, Indonesia

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  • Assist in preparing, organizing, and archiving FAB (Subscription Application Form) and other supporting customer documents to ensure proper documentation and recordkeeping.
  • Monitor and track the progress of new customer telesales processes, including updating and maintaining status records regularly.
  • Support the monitoring and tracking of customer collection status to help ensure customer records remain accurate and up to date.
  • Maintain and update customer data in internal tracking files and systems to support the team's daily operations.
  • Provide administrative support to the SMB Customer Value Management (CVM) team, ensuring documents and data are managed accurately and in a timely manner.

Requirements

  • Final-year student or fresh graduate majoring in Management, Business Administration, Information Systems, or a related field.
  • Familiar with Microsoft Excel, Microsoft Word, and Google Sheets.
  • Detail-oriented, organized, and able to manage customer data and documents accurately.
  • Have good communication skills and be able to work independently or in a team.
  • Willing to work at Centennial Tower, South Jakarta.

Benefits

  • Having opportunity for accelerate development & individual learning journey
  • Internship Allowance
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