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IT Support · United States

Salesforce Administrator

proarch-3·Atlanta, Georgia, United States

remoteAmericas hours

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Responsibilities

  • Configure and maintain Salesforce applications, including objects, fields, workflows, validation rules, and automation.
  • Partner with Product Owners and development teams to gather requirements and deliver solutions in an Agile environment.
  • Build and maintain Salesforce reports, dashboards, and data-management processes.
  • Manage Salesforce security, including profiles, roles, permission sets, sharing rules, and user access.
  • Perform data imports, updates, cleansing, validation, and ongoing data quality management.
  • Troubleshoot Salesforce issues, identify root causes, and implement effective solutions.
  • Support system enhancements, testing, deployments, and ongoing platform maintenance.
  • Manage multiple priorities and deliver Salesforce initiatives within defined timelines.
  • Provide documentation, user support, and guidance on Salesforce functionality and best practices.
  • Collaborate with business and technical stakeholders to continuously improve Salesforce processes and user experience.

Requirements

  • 7+ years of Salesforce Administrator experience.
  • Experience working in Agile environments with Product Owners and development teams.
  • Strong understanding of Salesforce platform configuration and automation tools.
  • Experience with reports, dashboards, security models, and data management.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
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