Supervisor - Switchboard Communications

Demonstrates proficient utilization of the switchboard communication system; understands all emergency codes and is prepared to initiate any code upon the occurrence of an emergency. Adept in professional etiquette, is familiar with all facility services and extensions as to efficiently transfer all incoming calls to the appropriate department, or individual. Answers general questions regarding location of the hospital, department hours of service, and types of medical services available within the hospital. Responsible for day to day operations within the department; responsible for maintaining the staff schedule, ensuring adequate coverage when there is a call-off, completing and delivering performance reviews, and corrective actions when necessary. Provides...