Systems Engineering, TS/SCI w/Poly

The Task Order (TTO) supports a suite of web-based applications that automate data management processes for Intelligence Community (IC) data custodians. These applications facilitate the capture of information, approvals, and workflows required to move data through the customer mission space in a compliant and secure manner. The products are critical to standardizing and simplifying data movement, enabling data reuse, and supporting integration with downstream mission tools and applications. The team is seeking an experienced Help Desk Lead to oversee customer support and ticket management for this suite of data management applications. This role will serve as a key point of contact for customers, providing technical support, coordinating...