Operations Engineering, Senior Advisor

The Production Operations Lead is accountable for the stability, availability, and recoverability of MARx in production. MARx is the CMS system of record for Medicare Advantage and Part D enrollment, premiums, and plan payments. It serves about 53 million beneficiaries and more than 300 Plan Sponsor Organizations, and supports about $68 billion a month in plan payments. The Lead runs day-to-day production operations across the CMS AWS environment, leads incident and problem management, owns the disaster recovery and continuity program, and makes sure the operational calendar is met on time: daily, monthly, and annual processing, payment files, file exchanges, and New Year...