Customer Success Lead (TX DIR)

Peraton is hiring for a Customer Success Lead to support the Texas Department of Information Resources (DIR). The Customer Success Lead will support customer experience, agency engagement, customer advocacy, solutioning, and service evolution activities across the Texas Private Cloud program. This role will partner closely with the Account Director and contribute to ITIL 4 Value Chain Engage activities, agency-level customer experience plans, customer outreach, migration workshops, solution workshops, customer...