ARC Team Lead

Position Overview The ARC Team Lead oversees the daily operational execution of the GCC Action Request Center, ensuring timely intake, tracking, coordination, and resolution of all GCC action requests. The Team Lead provides frontline supervision to ARC personnel, maintains workflow discipline, enforces standards, and serves as the primary liaison between the ARC and GCC mission stakeholders. Primary Duties Oversee daily ARC operations to ensure requests are processed, validated, prioritized, and routed in accordance with GCC SOPs and operational timelines. Supervise ARC team members, providing guidance, tasking, quality control, and feedback to maintain consistent,...