Sr SAP Basis Administrator
The Sr SAP Basis Administrator is responsible for the administration, support, monitoring, maintenance, and optimization of SAP S/4HANA, SAP HANA, SAP BTP, and related SAP cloud technologies. This hands-on technical role partners closely with SAP ECS, Security, Infrastructure, Integration, Quality, and business application teams to maintain a stable, compliant, secure, and high-performing SAP environment that supports critical business operations. Specific Duties and Responsibilities
- Perform day-to-day SAP S/4HANA BASIS administration, monitoring, performance analysis, and production support.
- Monitor SAP systems, background jobs, interfaces, dumps, logs, system availability, and performance.
- Coordinate SAP RISE/ECS incidents, service requests, maintenance, patching, and infrastructure activities.
- Execute and support S/4HANA upgrades, patching, SAP Notes, kernel updates, and planned maintenance.
- Manage SAP transports across DEV, QA, and Production environments and support system refreshes, client copies, post-copy activities, and technical validation. • Administer and monitor SAP HANA environments, backup/recovery, performance, and related technical activities.
- Manage SAP BTP and Cloud Connector configurations, destinations, certificates, connectivity, Event Mesh, SAP IBP integrations, SAP Analytics Cloud (SAC), and SAP Cloud ALM.
- Support and troubleshoot SAP S/4HANA SSO and authentication technologies, including SAML 2.0, Kerberos/SNC, SAP IAS/IPS, certificates, trust configuration, and related integrations.
- Maintain technical integrations, including RFCs, APIs, OData services, web services, HTTP/HTTPS connections, CDS views, ALE/IDoc, and related technical connectivity.
- Participate in business continuity, disaster recovery, failover testing, and recovery activities.
- Troubleshoot production issues, perform root cause analysis, coordinate resolution, and prepare/maintain SOPs, runbooks, technical documentation, and operational procedures.
- Follow established change management processes and support ITGC/SOX controls for transport, system changes, client settings, background jobs, patching, and technical administration.
- Maintain required documentation and audit evidence; support internal/external audit requests with SAP technical logs, reports, and supporting evidence.
- Follow security, segregation-of-duties, controlled-access, SAP operational standards, and identify opportunities to improve/automate BASIS monitoring and controls.
- Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
- Understand relevant security, privacy, and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
- Ensure other members of the department follow the QMS, regulations, standards, and procedures.
- Perform other work-related duties as assigned.
Position Qualifications: Required
- Bachelor's degree in Computer Science, Information Systems, or related field with 8+ years of SAP BASIS experience, or equivalent combination of education and experience.
- Strong hands-on experience supporting SAP S/4HANA and HANA production environments.
- Experience with SAP BTP, Cloud Connector, certificates, connectivity, and hybrid SAP landscapes.
- Experience supporting ITGC/SOX controls, audit requirements, change management, business continuity, and disaster recovery.
- Strong troubleshooting, documentation, oral, written, interpersonal, and cross-functional collaboration skills.
- Ability to independently execute technical activities, prioritize multiple assignments, and take ownership of issues through resolution.
- High degree of accuracy and attention to detail.
- Proficiency with MS Word, Excel, and PowerPoint.
- Excellent organizational skills with the ability to prioritize assignments while handling various projects simultaneously.
Position Qualifications: Preferred
- SAP BASIS, SAP S/4HANA, or SAP BTP certification preferred.
- Experience supporting medical devices, pharmaceuticals, biotechnology, or other highly regulated environments preferred.
- Working knowledge of SAP IBP integrations, Event Mesh, IAS/IPS, SSO (SAML 2.0 and Kerberos/SNC), SAC, and SAP Cloud ALM preferred.
Working Conditions
- General office environment.
- Willingness and ability to work on site as required.
- May have business travel 0%-10%.
- Must be able to remain stationary and use a computer or other standard office equipment for an extensive period of time each day.
- Must be able to read, prepare emails, and produce documents and spreadsheets.
- Must be able to communicate and exchange accurate information with employees at all levels daily.
Starting Base Salary is $119,000 to $180,000 This is the pay range for a mid-cost labor market. If hired in another region, there will be a difference in pay range. We offer a competitive compensation package plus a benefits and equity program, when applicable. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
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