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IT Support · United States

Sr SAP Basis Administrator

penumbrainc·Your Remote US Home Office·$119k-180k/yr

remoteAmericas hours

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The Sr SAP Basis Administrator is responsible for the administration, support, monitoring, maintenance, and optimization of SAP S/4HANA, SAP HANA, SAP BTP, and related SAP cloud technologies. This hands-on technical role partners closely with SAP ECS, Security, Infrastructure, Integration, Quality, and business application teams to maintain a stable, compliant, secure, and high-performing SAP environment that supports critical business operations. Specific Duties and Responsibilities

  • Perform day-to-day SAP S/4HANA BASIS administration, monitoring, performance analysis, and production support.
  • Monitor SAP systems, background jobs, interfaces, dumps, logs, system availability, and performance.
  • Coordinate SAP RISE/ECS incidents, service requests, maintenance, patching, and infrastructure activities.
  • Execute and support S/4HANA upgrades, patching, SAP Notes, kernel updates, and planned maintenance.
  • Manage SAP transports across DEV, QA, and Production environments and support system refreshes, client copies, post-copy activities, and technical validation. • Administer and monitor SAP HANA environments, backup/recovery, performance, and related technical activities.
  • Manage SAP BTP and Cloud Connector configurations, destinations, certificates, connectivity, Event Mesh, SAP IBP integrations, SAP Analytics Cloud (SAC), and SAP Cloud ALM.
  • Support and troubleshoot SAP S/4HANA SSO and authentication technologies, including SAML 2.0, Kerberos/SNC, SAP IAS/IPS, certificates, trust configuration, and related integrations.
  • Maintain technical integrations, including RFCs, APIs, OData services, web services, HTTP/HTTPS connections, CDS views, ALE/IDoc, and related technical connectivity.
  • Participate in business continuity, disaster recovery, failover testing, and recovery activities.
  • Troubleshoot production issues, perform root cause analysis, coordinate resolution, and prepare/maintain SOPs, runbooks, technical documentation, and operational procedures.
  • Follow established change management processes and support ITGC/SOX controls for transport, system changes, client settings, background jobs, patching, and technical administration.
  • Maintain required documentation and audit evidence; support internal/external audit requests with SAP technical logs, reports, and supporting evidence.
  • Follow security, segregation-of-duties, controlled-access, SAP operational standards, and identify opportunities to improve/automate BASIS monitoring and controls.
  • Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
  • Understand relevant security, privacy, and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
  • Ensure other members of the department follow the QMS, regulations, standards, and procedures.
  • Perform other work-related duties as assigned.

Position Qualifications: Required

  • Bachelor's degree in Computer Science, Information Systems, or related field with 8+ years of SAP BASIS experience, or equivalent combination of education and experience.
  • Strong hands-on experience supporting SAP S/4HANA and HANA production environments.
  • Experience with SAP BTP, Cloud Connector, certificates, connectivity, and hybrid SAP landscapes.
  • Experience supporting ITGC/SOX controls, audit requirements, change management, business continuity, and disaster recovery.
  • Strong troubleshooting, documentation, oral, written, interpersonal, and cross-functional collaboration skills.
  • Ability to independently execute technical activities, prioritize multiple assignments, and take ownership of issues through resolution.
  • High degree of accuracy and attention to detail.
  • Proficiency with MS Word, Excel, and PowerPoint.
  • Excellent organizational skills with the ability to prioritize assignments while handling various projects simultaneously.

Position Qualifications: Preferred

  • SAP BASIS, SAP S/4HANA, or SAP BTP certification preferred.
  • Experience supporting medical devices, pharmaceuticals, biotechnology, or other highly regulated environments preferred.
  • Working knowledge of SAP IBP integrations, Event Mesh, IAS/IPS, SSO (SAML 2.0 and Kerberos/SNC), SAC, and SAP Cloud ALM preferred.

Working Conditions

  • General office environment.
  • Willingness and ability to work on site as required.
  • May have business travel 0%-10%.
  • Must be able to remain stationary and use a computer or other standard office equipment for an extensive period of time each day.
  • Must be able to read, prepare emails, and produce documents and spreadsheets.
  • Must be able to communicate and exchange accurate information with employees at all levels daily.

Starting Base Salary is $119,000 to $180,000 This is the pay range for a mid-cost labor market. If hired in another region, there will be a difference in pay range. We offer a competitive compensation package plus a benefits and equity program, when applicable. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

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