Universal Banker

The Universal Banker delivers a proactive, consultative, and service-focused banking experience by assisting members with transactions, maintaining accurate records, and identifying financial needs to recommend appropriate solutions. This role supports overall branch operations, provides exceptional and memorable member experiences, achieves sales and service goals, and efficiently handles a wide range of service requests. The Universal Banker is expected to maintain up-to-date knowledge of credit union products, security procedures, and internal controls to ensure compliance and safeguard member information.